Alteo operates this website (the "Site"), including all related information, content and features, to present our concept store, our selection of brands and objects, and our news (the "Services"). The Site is powered by Shopify, which enables us to provide the Services to you.
At this time, Alteo does not sell products online through this Site. The Site is informational only, and no payment or transaction data is collected through it. This Privacy Policy describes how we collect, use and disclose personal information when you visit or use the Site, sign up to our newsletter, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using the Site, you acknowledge that you have read and understood how your information is collected, used and disclosed as described below.
PERSONAL INFORMATION
Depending on how you interact with the Site, we may collect contact details such as your name and email address, for example when you sign up to our newsletter or contact us; communications, meaning information you include when you contact us, such as through a contact form or by email; and device and usage information, including information about your device, browser, IP address, and how you interact with the Site, collected automatically through cookies and similar technologies.
SOURCES
We may collect personal information directly from you, when you sign up to our newsletter, contact us, or otherwise provide information to us; automatically, through your use of the Site and through cookies and similar technologies; and from our service providers, such as Shopify, who enable certain technology on our behalf.
USE OF PERSONAL INFORMATION
We use personal information to send you our newsletter and updates about Alteo, if you have subscribed; respond to your inquiries and communicate with you; maintain, secure and improve the Site, including through basic analytics; and comply with applicable law. As the Site does not process purchases, we do not use your personal information for advertising based on purchase history.
DISCLOSURE OF PERSONAL INFORMATION
We may share personal information with Shopify and other service providers who help us operate the Site (e.g. hosting, newsletter tools), as well as authorities or third parties where required by law, or to protect our rights. We do not sell your personal information to third parties.
RELATIONSHIP WITH SPOTIFY
The Site is hosted by Shopify, which collects and processes personal information about your access to and use of the Site in order to provide and improve it. To learn more about how Shopify uses personal information, you can visit the Shopify Consumer Privacy Policy.
COOKIES
We use cookies and similar technologies to operate and improve the Site. You can manage your cookie preferences through your browser settings at any time.
THIRD-PARTY WEBSITES & LINKS
The Site may contain links to websites operated by third parties. We are not responsible for the privacy or security practices of these websites and encourage you to review their own policies before providing any information.
SECURITY & RETENTION
We take reasonable measures to protect your personal information, although no method of transmission or storage is completely secure. We retain personal information only for as long as necessary for the purposes described in this Policy, or as required by applicable law.
RIGHTS & CHOICES
Depending on where you live, you may have the right to access the personal information we hold about you, correct inaccurate personal information, delete your personal information, port your personal information to a third party, object to or restrict certain processing, and withdraw consent, such as unsubscribing from our newsletter at any time via the link included in our emails. To exercise any of these rights, please contact us using the details below.
COMPLAINTS
If you have concerns about how we process your personal information, please contact us first at the details below. You may also lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit), or the competent authority in your country of residence within the EEA.
INTERNATIONAL TRANSFERS
As the Site is hosted by Shopify, some personal information may be transferred, stored and processed outside Belgium or the European Economic Area. Where this occurs, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses.
CHANGES TO THE PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons. We will post the revised Policy on this page and update the "Last updated" date above.